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Digital Products Refund Policy

Refund & Cancellation Policy for Digital eBooks

Thank you for purchasing digital guides from TryShoping. Since our products are downloadable digital files (PDFs/eBooks) delivered immediately upon payment, they are non-tangible and irrevocable once accessed.

1. Digital Nature of Products Due to the instant-access nature of digital downloads, all sales are generally final, non-refundable, and non-cancellable once the product link or file has been accessed or downloaded.

2. Exceptions & Refund Eligibility We value your satisfaction and will review refund requests under the following specific circumstances:

  • Corrupted or Defective Files: If the file you received is corrupted, missing pages, or unreadable, and our technical support team cannot resolve the issue or provide a replacement within 48 hours.

  • Duplicate Purchases: If you accidentally purchased the exact same digital eBook twice in error, we will issue a full refund for the duplicate transaction upon verification.

3. How to Request Assistance If you encounter any technical difficulty accessing or reading your eBook, please contact us at support@follow-ebook.online with your Order ID and email address used at checkout.